Delivery can be split between two categories, 'made to order items' and 'stock items' .

Carpet Sets are all 'made to order items'

Made to order items - UK and Overseas:

These relate to items that have to be made such as carpet sets, felt kits etc.  These are hand-made to order on site, so please allow time for delivery.  Waiting times vary throughout the year and at very busy periods may take longer.  Please call if you have any queries on the delivery time.

Rugs and Runners will usually be dispatched within 2 working days

Stock items - UK:

This relates to items such as carpet on or off the roll, car covers, vinyl, glue, thread etc.

Orders placed before noon and in stock are despatched the same day.

Most UK parcels are currently despatched using TNT or Parcelforce.  Whilst this is not a guaranteed next day service 95% of parcels are delivered on the next working day or the following working day.  Some large long items over 1.4m can no longer go on the 24hr service, they now go on the 48hr service.  Please be mindful that at the moment there are unexpected delays due to a variety of logistic problems that are beyond our control. 

Please call if you have any queries on the delivery time. 

If you have supplied an email address or mobile number with your order you will receive parcel tracking details upon despatch*.  

* However, deliveries to the following postcodes (surcharged), may take longer and possibly delivered with a different courier:
All IV, KW1-14
PA34, PA37-39
PH19-41
PH49-50
All offshore islands and Channel Islands
Typical prices for UK delivery are £15.00 mainland areas or £25 for surcharged areas above.

Stock items - Overseas:

If you are overseas please allow 24 hours for despatch.  We use a variety of couriers for this.  Parcels are shipped worldwide daily, we have a lot of experience in this and will be able to answer any queries or doubts you may have about overseas shipping.

Typical prices are:
Rep. Ireland, France, Germany, Belgium, Luxembourg, Netherlands - £28
Austria, Denmark, Finland, Sweden, Italy, Portugal, Spain - £35
Rest of Europe except Cyprus and Malta - £35

Rest of the world e.g. USA, Canada, Australia etc. please contact us for a quote.  Price based on final weight and dimensions of finished parcel.

International customers please note: parcels cannot contain any aerosols  e.g. spray adhesive, solvent cleaner etc. If you wish to order a fixing kit the glue will be removed and replaced with extra felt.

For further information please refer to our terms & conditions.