Terms and Conditions

Definitions In these conditions “the seller” means Coverdale (UK) Limited, “the purchaser” means the person or Company to whom the seller agrees to sell or supply the goods and “goods” means the items specified in the purchaser’s order, seller’s invoice, seller’s delivery note or seller’s price lists and quotations.

Orders Your order becomes binding once we have accepted it.  All orders are subject to availability.  It is your responsibility to check that all details of your order, such as specifications, measurements, colour and delivery, are correct and suitable to your requirements prior to placing your order.

Prices  The seller reserves the right to change any price without prior notification to allow for increases in costs etc. 

Carriage  Parcels to most areas of mainland England, Wales and Southern Scotland are next working day or 1st class post and is charged extra.  Large freight orders or overseas carriage TBA. 

Delivery  i) Deliveries are quoted subject to the purchaser supplying all necessary assortment and finishing instructions within sufficient time.  Failing this, the seller reserves the right to postpone delivery.  ii) If the purchaser requests delivery to be delayed, the seller reserves the right to invoice the goods on the contracted delivery date and charge for storage and handling.  iii) Any visible damage to the goods at delivery must be reported to Customer Services*  immediately. Do not leave goods wrapped and unchecked. We will not accept liability for visible damage not reported within three working days. 

Force Majeure   The seller undertakes to meet contract conditions under all reasonable circumstances.  However, failure to do so by reason of acts of God, civil and industrial disturbance, fire, government action, shortage of materials, or cause beyond the reasonable control of either party will leave either party free to cancel or negotiate delivery without sustaining liability.  

Passing of Property  The property of  any goods shall pass to the purchaser when, and not until, all monies on this or any other contract shall have been paid in full.  Until such payment has been received the seller shall be at liberty to remove the goods. 

Passing of Risk    All goods delivered under the contract are at the purchasers risk and must be paid for not withstanding any damage sustained, however caused.  The purchaser must insure all goods upon delivery.   

Non Delivery  The purchaser must notify the seller in writing of any shortage or non-delivery within seven days. 

Defect and Damage  On delivery it is your responsibility to inspect and report to Customer Services* any visible damage/defect to the goods.  Do not leave goods wrapped and unchecked.  We are not liable for visible damage not reported within three working days of delivery.  The goods must not be subject to any processing.  The purchaser must care for the goods while the claim is being investigated. 

Return of Goods for Refund    Refunds will only be given in accordance with the Distance Selling Regulations where the goods are deemed to be faulty.  The Regulations do not apply to ‘made to order items’.   We ask that you obtain a proof of posting.  You bear the risk of loss and damage to the goods until we have received them. 

Use  Goods are supplied in line with sample and description, subject to normal commercial tolerance.  The decision as to a product’s suitability for a particular end use must lie with the purchaser and what is fair and reasonable. 

Payment  Payment will be strictly 30 days net. – account holders only.  The seller reserves the right to charge interest at a level of 3 ½% over minimum lending rate on any overdue accounts.  Dishonoured cheques will be subject to an administration charge of £30.00. 

General  The laws of England and Wales govern these Conditions and all disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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